Shipping policy

Thank you for choosing Flawless UK Vape Distribution Ltd for your vaping needs. Below is our comprehensive shipping policy to ensure transparency and a smooth ordering process for all our valued customers.

Order Processing

• Cut-off Time: Orders must be placed and paid for by 3:30 PM (Monday to Friday) to qualify for same-day dispatch.

• Dispatch Times: While we strive to dispatch all paid orders on the same day, this may vary depending on the volume of orders, public holidays, and peak seasons. Please note that orders placed after the cut-off time or on weekends will be processed the next business day.

Delivery timescales

UK Delivery Timescales:

* Includes: Scottish Highlands & Islands, United Kingdom

• Tracked Shipping: All UK and European orders are shipped with tracking. Tracking information will be provided via email and can also be accessed through our website.

Order Collection

• Warehouse Pickup Location: Orders can be collected from our UK warehouse at:
  7 Sheene Rd, Leicester, LE4 1BF

• Collection Confirmation: Please wait for a confirmation email before arriving to collect your order.

• Pickup Requirements: Ensure you provide your vehicle registration and order invoice number upon arrival. This ensures a smooth and secure pickup process.

Additional Information

We aim to provide prompt and efficient service to all our customers. Should you experience any issues with your order or have specific shipping requirements, please contact our customer service team for assistance.

Thank you for choosing Flawless UK Vape Distribution Ltd. We look forward to serving you!